An Australian airport has been ranked in the top 20 in the world as new data reveals how its inbound and outbound travel hubs will perform in 2023.
Melbourne’s Tullamarine Airport was ranked 19th in the Skytrax World Airport Awards and was the only Australian city to rank 20th.
Singapore Changi, which prides itself on its butterfly garden, unsurprisingly took the lead.
The world’s 20 best airports for 2023
Brisbane is ranked 23rd and Sydney Airport is the third best Australian airport at 49th in the prestigious awards.
Perth Airport trailed behind at 58th with Adelaide at 73rd.
Airports are rated according to many factors including terminal signage, language skills of airport staff, ambiance, design and bar and restaurant options.
Airports in Australia have seen a lot of ups and downs in the past year as travelers emerge from the pandemic.
Melbourne Airport has climbed seven places from its previous ranking of 26th to overtake Brisbane and claim the number one spot in the country.
Tullamarine, which opened in 1970, is known as the second busiest airport in the country, and its T4 terminal was ranked the seventh best for low-cost airlines.
Melbourne ranked first for the best airport staff in the Australia Pacific region, followed by Brisbane and then the Gold Coast.
Brisbane was previously the best airport in the country and the 22nd best airport in the world, but this year it has slipped.
Sydney has dropped eight places from its ranking of 41 last year, while Perth has fallen three times and Adelaide has risen twice.
Best airports in australia
The Gold Coast jumped a staggering 27 places from 81st last year to 54th this year and took the top spot for best regional airport in the Australia Pacific region.
Amelia Evans, CEO of Queensland Airports Limited, celebrated the Gold Coast Airport’s fifth award as a testament to its employees, airlines and retail partners.
“The recognition that comes with awards at this level not only puts Gold Coast Airport in the spotlight, but puts the communities of the Gold Coast and northern New South Wales on the world stage,” she said.
“This has come a particularly exciting time for Gold Coast Airport, with our new international terminal now open and new global connections on the horizon.”
The Gold Coast has been tried out by Adelaide Airport, with Cairns fifth, Darwin sixth, Canberra seventh, Hobart eighth and Alice Springs tenth.
Hospitality in Australia has also performed well on the global stage.
The Pullman at Brisbane Airport was ranked as the 10th best airport hotel in the world, while Stamford Plaza Sydney and Parkroyal Melbourne ranked second and third in the Australia-Pacific region, respectively.
Skytrax, a UK-based consulting firm that operates an airline and airport rating system, began its annual awards in 1999 after launching a global airport customer satisfaction survey.
More than 500 airports are being evaluated by customer votes, with another 100 nationalities taking part in this year’s survey.
This year marks the 12th win for Singapore Airport since the awards were established.
Changi Airport Group CEO Lee Seo-hyang said it was “honoured” that the airport was crowned the best airport in the world for the sixth year in a row.
“It is an important achievement for Changi Airport and motivates us to continue to provide the best passenger experience to all who travel through Changi Airport,” he said.
“This recognition is a huge encouragement to our airport community, who have stood together firmly in the face of the challenges of Covid-19 over the past two years.”
Singapore Airport has the country’s tallest slide, a butterfly park, cinemas, spas, swimming pools, multiple gardens, and countless bars and restaurants.
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