Health chiefs say patients are still waiting ‘too long’ at A&E at Addenbrooke Hospital

Hospital leadership said patients were still spending “a significant amount of time” in Addenbrooke’s emergency department.

The University Hospitals of Cambridge NHS Foundation Trust Board has learned that waiting times for ambulance deliveries have been reduced despite the delay.

Addenbrooke's Hospital photo: Keith Hebel (62918207)
Addenbrooke’s Hospital photo: Keith Hebel (62918207)

A report submitted to the meeting held on Wednesday (March 8) in January stated that 1,222 patients had an emergency department trip of more than 12 hours. This was 11.5 percent of the total number of people who attended the department.

Nicola Ayton, CUH Chief Operating Officer, said: “In terms of urgent and emergency care, we continue to do really well and maintain the progress we’ve made in being able to get patients from ambulances to the emergency department in a timely manner.

“During January we were one of the best performers regionally and this continued into February when the majority of ambulances were able to get around and be back on the road within 15 minutes.

“However, urgent and emergency care is a huge area for improvement in overall trip times, and the amount of time patients are in the ED since arrival that remains very long, and that’s a big area of ​​focus for us.”

CEO Roland Senker said a group has been overseeing measures to improve the amount of time people wait.

He said: “The health and care system is still in a difficult period. Within these challenges are multiple examples of great care being delivered, but they are also much more challenging areas. There must be variance between organisations.

“There are areas that have strong performance relative to peers, look at ambulance delivery progress, waiting lists and access to cancer care, really strong performance in patient care.

“This comes with significant challenges, we still have long waiting times to experience in the emergency department.

“It is clear that there are still patients who are waiting much longer than we would like for either outpatient or elective procedures. A very mixed picture, it is important to stay firm on where the picture is.”

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